About nexawork nexawork is a pioneering specialty pharmacy dedicated to serving the complex medication needs of oncology and hematology patients. Our innovative model bridges community physicians, cancer specialists, payers, and pharmaceutical manufacturers to ensure seamless, compassionate care. With a mission to improve the lives of those battling cancer and rare diseases, we combine cutting‑edge technology, rigorous clinical expertise, and a deeply human touch. At nexawork, every team member plays a vital role in delivering life‑saving therapies, supporting patients through challenging treatment journeys, and advancing the standards of specialty pharmacy practice. Why This Role Matters As a Data Entry/Intake Pharmacy Technician, you will be the first point of contact for patient prescriptions, ensuring that every order is accurately captured, processed, and delivered on time. In a high‑volume environment, your attention to detail, speed, and professionalism directly impact patient outcomes and provider satisfaction. This hybrid role blends in‑office responsibilities with remote flexibility, offering a dynamic work experience that balances precision with autonomy. Key Responsibilities Create and maintain patient profiles Accurately input demographic, insurance, and clinical information into our electronic health record (EHR) system. Process incoming orders Review electronic prescriptions, faxed orders, and handwritten requests, verifying completeness and compliance with regulatory standards. Manage refill requests Initiate timely refill authorizations, coordinate with prescribers, and update patient records accordingly. Document handling Organize, scan, and archive incoming documents from fax servers, ensuring secure storage and easy retrieval. Quality assurance Perform double‑checks on data entry, flag discrepancies, and resolve issues before orders are finalized. Customer communication Provide courteous, clear, and accurate information to patients, providers, and insurance representatives via phone, email, or chat. Collaborate with the pharmacy team Work closely with pharmacists, clinical specialists, and logistics staff to streamline workflow and meet service level agreements. Continuous improvement Identify process bottlenecks, suggest enhancements, and participate in training initiatives to elevate overall efficiency. Essential Qualifications High school diploma or GED required; additional education in pharmacy technology is a plus. Current pharmacy technician license or registration as mandated by state law. Minimum of 1 year of experience in a pharmacy setting; 3+ years preferred, especially in a specialty or oncology environment. Proficiency with medical terminology, including sig codes, Roman numerals, and both brand and generic medication names. Strong basic math and analytical abilities to ensure accurate dosage calculations and data verification. Intermediate typing speed (≥45 wpm) with a high degree of accuracy. Excellent verbal and written communication skills, coupled with a customer‑service mindset. Demonstrated ability to work independently, meet tight deadlines, and adapt to shifting priorities. Preferred Qualifications & Skills Certified Pharmacy Technician (CPhT) credential from the Pharmacy Technician Certification Board (PTCB) or equivalent. Specialty pharmacy experience, particularly within oncology or hematology. Familiarity with pharmacy management software such as QS/1, PioneerRx, or similar platforms. Experience handling insurance verification, prior authorizations, and patient assistance programs. Demonstrated commitment to professional development, such as pursuing advanced certifications (CPhT‑ADV) or continuing education. Core Competencies & Behavioral Attributes Detail‑oriented Meticulous attention to data accuracy and documentation. Time‑management Ability to prioritize tasks, manage multiple queues, and meet service level commitments. Interpersonal skills Collaborative team player who respects diverse perspectives and fosters a supportive environment. Adaptability Comfortable navigating a fast‑paced, high‑volume setting while maintaining composure. Integrity Upholds confidentiality, ethical standards, and regulatory compliance at all times. Compensation, Benefits & Perks nexawork offers a competitive hourly wage starting at $21.00, with the potential for performance‑based increases. In addition to a robust benefits package, we provide Medical, dental, and vision insurance with employer contributions. 401(k) retirement plan featuring a company match. Quarterly incentive bonuses tied to individual and team performance. Up to $500 bonus for technicians who obtain CPhT or CPhT‑ADV certification. Paid time off (PTO) and paid holidays to support work‑life balance. Tuition reimbursement for continued education and professional growth. Company‑paid life insurance, short‑term disability, and long‑term disability coverage. Hybrid work arrangement allowing a blend of on‑site and remote responsibilities. Career Growth & Learning Opportunities At nexawork, your career trajectory is shaped by your ambition and our commitment to development. Technicians can advance to senior technician roles, supervisory positions, or transition into clinical pharmacy, medication therapy management, or operations leadership. We sponsor internal training programs, mentorship pairings, and access to industry conferences, ensuring you stay at the forefront of specialty pharmacy innovations. Work Environment & Culture Our Louisville, KY facility is a modern, collaborative space designed to promote efficiency and employee well‑being. The culture at nexawork is built on compassion, respect, and a shared purpose. We celebrate diversity, encourage open dialogue, and recognize achievements through regular awards and acknowledgment programs. Whether you thrive in a bustling pharmacy floor or prefer focused remote work, you’ll find a supportive community that values both personal and professional fulfillment. How to Apply If you are ready to make a meaningful impact in oncology pharmacy and join a team that truly cares about patients and each other, we invite you to submit your application today. Click the link below to begin the process, and be prepared to share your resume, a brief cover letter highlighting relevant experience, and any certifications you hold. Apply for the job now! We look forward to welcoming you to the nexawork family, where your expertise will help us continue to transform the lives of patients facing cancer and rare diseases. Apply for this job