[Remote] Spanish Bilingual Healthcare Customer Service Representative - TTEC Community Partners

Note The job is a remote job and is open to candidates in USA. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. The Bilingual Healthcare Customer Service Representative supports customers by answering communications, researching information, and resolving issues while following HIPAA privacy guidelines. Responsibilities Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Skills Bilingual in English and Spanish 6 months or more of customer service experience Integrity to follow HIPAA guidelines on maintaining patient privacy High school diploma or equivalent Computer experience High speed internet (> 15 mbps) Benefits Working remotely Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Performance bonus opportunities A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Engaging, instructor led online training sessions Individualized coaching Access to thousands of free courses to support your growth Company Overview TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions. It was founded in 1982, and is headquartered in Englewood, Colorado, USA, with a workforce of 10001+ employees. Its website is http//www.ttec.com/.

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