[Remote] Functional Analyst I (Remote)
Note: The job is a remote job and is open to candidates in USA. CareFirst BlueCross BlueShield is seeking a Functional Analyst I to provide operations support. The role researches and resolves systems problems, supports customers with operating information and training, develops documentation, and conducts system testing.
Responsibilities
- Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause recommending and facilitating resolution
- Supports operations systems by providing operating information to customers; answering questions; providing training
- Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results, development of Standard Operating Procedures (SOP) and other essential documentation
- Verifies operations systems by developing testing methods; conducting and documenting tests
- Improves operations analysis job knowledge by attending training sessions; reading technical publications
Skills
- Bachelor's Degree in Business Administration OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience
- 2 years experience in (level 2 or above) operational role
- Ability to recognize, analyze, and solve a variety of problems
- Highly proficient in Microsoft Office and similar applications
- Organized, detail-oriented while meeting strict deadlines
- Excellent communication skills both written and verbal
- Demonstrate ability to work independently
- The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted
- Must be eligible to work in the U.S. without Sponsorship
- Knowledge of 834 Enrollment and Maintenance transactions
- Ability to read and interpret EDI segments, loops, and element
- Facets and Edifecs Knowledge (EDI user perspective )
Benefits
- A comprehensive benefits package
- Various incentive programs/plans
- 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements)
Company Overview
