Carrier Relations Analyst-Remote

As a Network Relations Analyst you are responsible for the sourcing and management of our network of carriers nationwide. Assisting in all aspects of seeking, negotiating, and contracting new carriers nationally.

Core Responsibilities & Duties:

  • Maintain relationships with existing carriers
  • Procurement of new carriers through networking, referrals, web searches and cold calling
  • Negotiation of contracts with new and existing carriers
  • Carrier onboarding and continuous training (virtual or on-site when required)
  • Management of carrier contracts, SOPs, and carrier bulletins
  • Ensure carriers are meeting all expectations as agreed to in Master Carrier Agreements and Customer SOP's
  • Performing Quarterly Business Reviews
  • Identify opportunities for improving our last-mile delivery process and carrier relationships
  • Communicate effectively with operations, account management, sales, and executive teams by providing weekly network health updates
  • Support sales and business development team regarding new and existing business opportunities
  • Maintain network compliance to ensure carrier insurance and DOT requirements are being met
  • Any other duties and responsibilities as assigned

Minimum Qualifications:

  • Bachelor's degree in supply chain, logistics, transportation, business management, or 2 years of related transportation experience
  • Contractual experience including price, terms and conditions negotiations
  • Strong attention to detail
  • Excellent written and oral communication skills
  • Proficiency in Microsoft Office Software (Outlook, Word, PowerPoint, Excel, Teams, SharePoint)
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