Claim Specialist Subrogation
About the position
AXIS Capital is seeking a Subrogation Claims Specialist for its North America Claims team to support the expansion of its recovery operations. The specialist manages a portfolio of moderate- to high-complexity subrogation claims, identifying recovery opportunities, investigating claims, assessing liability, and pursuing recovery from responsible parties and insurers. The role reviews claim files for subrogation potential; researches and manages subrogation activities; pursues, negotiates, and settles claims where subrogation is identified; and coordinates the steps needed to secure evidence and develop recovery claims. The specialist interacts with policyholders, claimants, and witnesses, assists claim handlers in obtaining information, and works with third-party administrators and managing general agents to identify and pursue recovery opportunities. The specialist may also guide less experienced claims staff and TPAs. The position is in a hybrid work environment, with three days per week in the office. Candidates able to commute to an AXIS office are preferred. The anticipated base salary is \$80,000 to \$100,000 in Georgia, with the actual offer based on factors including experience and work location. Target incentive compensation is also offered, with awards based on corporate and individual performance. The benefits package includes medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and more. The role is exempt under FLSA when based in the United States.
Responsibilities
- Review claim files to identify, evaluate, analyze, and interpret subrogation potential.
- Identify and research subrogation claims.
- Determine legal liability and pursue, negotiate, and settle claims where subrogation is identified.
- Coordinate steps to secure evidence and ensure the pursuit, development, and recovery of claims.
- Interact with policyholders, claimants, and witnesses to obtain and document information needed to proceed with subrogation or close a file.
- Assist claim handlers throughout the life of a claim file by requesting information needed to pursue subrogation.
- Work with third-party administrators and managing general agents to ensure all avenues of subrogation are identified and pursued.
- Provide guidance and assistance to less experienced claims staff and third-party administrators as needed.
Requirements
- Bachelor’s degree, or 5–7 years of equivalent claims handling or underwriting experience in lieu of a degree.
- Valid state licenses as required, with additional states added to certifications as needed.
- Advanced technical and product-specific expertise, claims resolution skills, and knowledge of insurance and claims principles, practices, and procedures.
- Strong written and verbal communication, negotiation, and presentation skills, with the ability to interact effectively with internal and external business partners at all levels.
- Advanced analytical and problem-solving skills, including the ability to manage and prioritize multiple projects.
- Ability to handle ambiguous situations and issues and creatively resolve unique and challenging business problems.
- Knowledge of Microsoft Office Suite and other business-related software.
- Ability to adapt to change and value diverse opinions and ideas.
- Ability to evaluate claims using cost-benefit analysis.
- Ability to understand complex claim facts and issues and articulate claim analyses in presentations, internal reports, and communications to business partners and management.
- Ability to implement strategies with a proactive, long-term view of business goals and objectives.
- Ability to work successfully in a hybrid and self-directed environment.
- Demonstrate AXIS behaviors aligned with its values: People, Decisiveness, Excellence, and Stronger Together.
Nice-to-haves
- Experience or exposure to handling commercial property claims on behalf of a syndicate, insurance company, broker, loss adjuster, or solicitor.
- Ability to commute to an AXIS office.
Benefits
- Medical plans for employees and their families.
- Health and wellness programs.
- Retirement plans.
- Tuition reimbursement.
- Paid vacation.
- Competitive target incentive compensation based on overall corporate and individual performance.
