Business Analyst-Disability insurance

<p>Only GC & USC Applicable.</p><p><br></p><p><strong>Senior Business Analyst – Disability Insurance</strong></p><p><strong>Organization:</strong> MassMutual</p><p><strong>Location:</strong> Springfield, MA / Boston, MA / US Remote / Canada Remote</p><p><strong>Work hours:</strong> Must support Eastern Time</p><p><strong>Send me Resume:</strong> Krish@nexhubtech.com.</p><p><br></p><p><strong>Role Summary</strong></p><p>Seeking an experienced Business Analyst to support MassMutual’s Annuity & Disability</p><p>Insurance Platform Technology team. The consultant will translate business needs into functional</p><p>requirements and work with business, product, architecture, development, and QA teams</p><p>throughout solution delivery.</p><p><strong>Responsibilities</strong></p><p>∙Gather, analyze, and document business and functional requirements.</p><p>∙Develop functional specifications, use cases, user stories, process flows, data</p><p>requirements, and acceptance criteria.</p><p>∙Facilitate requirements sessions, walkthroughs, and stakeholder discussions.</p><p>∙Support Disability Insurance capabilities such as policy administration, underwriting,</p><p>product rules, billing, claims, integrations, digital experiences, correspondence, and</p><p>reporting.</p><p>∙Maintain requirements traceability through design, development, testing, and</p><p>implementation.</p><p>∙Develop UAT scenarios and collaborate with development and QA teams to validate</p><p>solutions.</p><p>∙Identify dependencies, gaps, and impacts across business and technology teams.</p><p><strong>Required Qualifications</strong></p><p>∙8+ years of Business Analysis or Business Systems Analysis experience.</p><p>∙3+ years supporting insurance operations and technology initiatives.</p><p>∙Experience in Disability, Life, Annuity, Underwriting, Policy Administration, Billing, or</p><p>Claims.</p><p>∙Strong experience with requirements elicitation, functional specifications, user stories,</p><p>process flows, acceptance criteria, and UAT.</p><p><br></p><p>∙Experience working across Agile, hybrid, or waterfall delivery models.</p><p>∙Strong facilitation, analytical, communication, and stakeholder-management skills.</p><p><strong>Preferred</strong></p><p>∙Direct Disability Insurance or Disability Income experience.</p><p>∙Experience with insurance platforms, integrations, product/rules engines, and digital</p><p>solutions.</p><p>∙Working knowledge of Jira, Confluence, ServiceNow, Visio, Miro, Excel, PowerPoint, or</p><p>SQL.</p>

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