VIP Host, Bilingual – Spanish

Job Description:

  • Create new business revenue by understanding and developing strong, authentic, and trusted player relationships
  • Manage all aspects of player relationships through local events, regular communications, and escalation responses
  • Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players
  • Compile player feedback to support platform improvements and identify opportunities
  • Execute VIP policies and guidelines, including responsible gaming policies
  • Execute the day-to-day strategy of DraftKings' VIP engagement program
  • Help deliver a world-class customer experience and shape how DraftKings communicates with a growing global audience

Requirements:

  • Bachelor's degree in a related field or relevant experience
  • At least 3 years of experience in a Sales, Account Management, or customer-facing role
  • Native or near-native fluency in Spanish
  • Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment
  • Analytical mindset to make quick and confident decisions on data and trends
  • Willingness to travel and work nights and weekends
  • Must be able to obtain and maintain required State Gaming Licenses

Benefits:

  • Bonus
  • Equity
  • Benefits as applicable
  • Guidance through the required gaming-license process if relevant to the role
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