[Hiring] Paid Leave Consultant @Unum
Role Description
This position is accountable for a variety of activities related to corporate and statutory paid family and medical leaves. The Paid Leave Consultant (PLC) drives initiatives and leads project groups related to the development of new statutory plans, including having a key role in making decisions related to processes and system requirements to support new state programs/requirements. The PLC serves as a subject matter expert on all processes in the integrated paid leave, claim, and FMLA/state workflow and formulates strategies for excellent service. This position leads implementations of new paid leave policies on both corporate and statutory Paid Family and Medical Leaves (PFML). The PLC represents Unum in the marketplace through participation in client-facing meetings and leading educational webinars.
Qualifications
- 4-year college degree or equivalent experience required.
- Minimum 7 years claims, FMLA, Paid Leave, legal compliance or project management experience.
- Demonstrates in-depth knowledge of claim and leave processing and understanding of regulatory and compliance landscape related to statutory benefits.
- Demonstrated knowledge of corporate & statutory Paid Family and Medical Leave legislation.
- Knowledge of Unum products (i.e., Group, VWB, and Multi-life); Benefits; contract development; compliance; billing; and corresponding workflow processes.
- Basic understanding of Employee Benefit programs, including employee benefit issues as they impact our customers.
- Ability to plan, negotiate, organize, and influence internal and external resources.
- Excellent interpersonal, verbal and written communication skills.
- Knowledge and ability to apply technology within Unum and corresponding business applications.
- Experience in managing multiple, concurrent projects while directing and influencing a multitude of resources.
- Works well under pressure, managing multiple and changing priorities within tight deadlines.
- Strong leadership and presentation skills. Comfortable facilitating meetings and leading internal and external customer teams.
- Ability to analyze problems and develop and execute creative, customer-focused solutions.
- Ability to motivate and engage team members.
- Ability to Travel.
Requirements
- Delivers results for large/complex/cross-functional project initiatives within established timeframes and quality measures.
- Lead team of SMEs from field/NCG, legal, implementation, AO, UW, IT, L&D and PP&C to develop Self Insured PFML statutory offerings.
- Partner with Products and lead benefits working group to develop Benefits-specific processes related to Fully Insured PFML statutory offerings.
- Coordinate a team of Benefits SME’s that are dedicated to establishing our statutory paid leave offerings.
- Prepares change management strategies to create operational effectiveness.
- Consults with business leaders to translate a project idea into a defined project with goals, objectives and scope.
- Identifies resources needed, negotiates with people managers as required to lead project team, ensuring clarity of project roles and responsibilities.
- Develops and implements communication and reporting mechanisms to manage issues, risks and timely delivery of initiative results.
- Translates project goals/objectives into a defined future state and project success measures that can be understood by project stakeholders.
- Articulates project management best practices with peer group and others within Unum, as applicable.
- Proactively identifies barriers and resolves issues, determining contingency plans while mitigating risk.
- Escalates issues to appropriate audiences for awareness and/or additional support.
- May manage and develop a highly motivated staff to support projects.
- Coaches team members regarding individual capabilities and propose development actions needed to build additional competence.
- Actively involves team members in setting objectives and creating plans.
- Responsible for assigning work and addressing team performance issues.
Benefits
- Award-winning culture
- Inclusion and diversity as a priority
- Performance Based Incentive Plans
- Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
- Generous PTO (including paid time to volunteer!)
- Up to 9.5% 401(k) employer contribution
- Mental health support
- Career advancement opportunities
- Student loan repayment options
- Tuition reimbursement
- Flexible work environments
- *All the benefits listed above are subject to the terms of their individual Plans.
Company Description
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland, and the UK, Unum also has significant operations in Portland, ME - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
