Buyside Front Office Solutions Specialist, Australia and New Zealand

<p>Are you a financial industry expert looking for a challenging and dynamic role? FactSet Research Systems is looking for a highly motivated and knowledgeable Buyside Front Office Solutions Specialist to join our team in Australia and New Zealand. In this role, you will be responsible for providing top-notch support and solutions to our clients in the buyside sector. If you have a deep understanding of the financial markets and thrive in a fast-paced environment, we want to hear from you! Come join our team and be a part of a global leader in financial services technology. Provide expert knowledge and insights about the financial industry to the team and clients. Develop and maintain strong relationships with clients in the buyside sector. Understand and analyze clients' needs and provide tailored solutions to meet their specific requirements. Stay up-to-date with industry trends and developments to continuously improve and enhance the company's offerings. Collaborate with cross-functional teams to ensure seamless delivery of products and services to clients. Conduct product demonstrations and training sessions for clients to enhance their understanding and usage of the company's solutions. Act as a subject matter expert for the company's products and services, including conducting research and staying informed on competitors' offerings. Provide timely and effective resolution of client inquiries and issues, escalating to appropriate teams when necessary. Collaborate with sales teams to identify and pursue new business opportunities within the buyside sector. Participate in industry events and conferences to represent the company and network with potential clients. Proactively identify areas for improvement and make recommendations to enhance the company's offerings and processes. Maintain accurate and thorough records of client interactions and activities. Adhere to company policies, procedures, and compliance standards. Collaborate with team members to achieve team and company goals and objectives. Continuously develop and enhance technical and industry knowledge to further excel in the role.</p><p>FactSet Research Systems is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>

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