[Remote] Senior Tech Delivery Lead Open Text

Note: The job is a remote job and is open to candidates in USA. Sysco is the global leader in foodservice distribution, and they are seeking a Senior Tech Delivery Lead to oversee delivery and support responsibilities for product or platform teams. This role involves driving technical priorities, collaborating with stakeholders, and ensuring high-quality product delivery.


Responsibilities

  • Drives technical priorities and owns delivery and support responsibility for one or more product or platform teams
  • Oversees agile development activities for a product or platform and leads the development of key mechanisms that support agile delivery
  • Collaborates between interdependent groups to troubleshoot and resolve technical issues and cross-team dependencies
  • May sometimes provide hands-on assistance with exceptionally complex technical solutions, operating as a senior engineer
  • Engages with other technical stakeholders (operations, enterprise architecture, etc.) as necessary to manage technical requirements; facilitates estimation of costs and effort of work items
  • Ensure the engineering and technical considerations are accounted for in team rituals
  • Ensures that the delivery team commits to achievable and realistic goals and includes the entire team in the estimation / planning process to obtain diverse perspectives
  • Leads the technical design of the products or platforms and ensures that the prescribed architecture, security, development best practices, and agile best practices are adhered to
  • Reports on detailed progress and issues to team members and business stakeholders
  • Creates timeline of delivery schedule for work activities
  • Ensuring that environments and teams are adequately scoped, planned and established matching skills and resources required
  • Demonstrate independent and creative in approach to problems and issues
  • Demonstrate ability to assimilate new knowledge and technologies
  • Own end to end technical solution delivery
  • Demonstrate ability to gather functional knowledge over functions supported by the platform/products they support and ability to drive workshops designing solutions
  • Solves escalated issues and directly contributes to problem resolution. Acts as a coach during conflict management and leverages crisis management techniques
  • Rapidly adapts to new information, changing conditions, or unexpected obstacles. Adjusts project plans based on input from staff and stakeholders
  • Determines objectives, sets priorities, and delegates work
  • Ensures project(s) is aligned with strategic vision and subsequent priorities
  • Responsible and accountable for a portfolio of products, features, components, or solutions in a team leadership role and associated performance metrics
  • Develops project teams and staffing plans based on consideration of strategic objectives and vision
  • Support senior leadership and finance business partner on IT business case creation
  • Considers financial data when making decisions
  • Directly communicates with a broad range of business and technical stakeholders across the organization
  • Utilizes advanced knowledge to deliver technical presentations to a variety of audiences including key stakeholders
  • Synthesizes data and other information to arrive at insights and develop compelling stories for team members and/or stakeholders
  • Identifies risks and their potential outcomes and implements working solutions
  • Serves as an industry authority and thought leader internally

Skills

  • Bachelor's degree in CS or 5-7 years of software development experience, including 1 year in a dev focused leadership role
  • 8+ years of experience in developing and supporting high performance and highly scalable applications in an agile environment, depending on education
  • Extensive hands-on experience with the underlying technologies of product/platform (programming languages, databases, application integration etc.)
  • Strong understanding of Scrum, Lean, XP, Kanban and other agile development techniques
  • Fluency in DevOps, including continuous integration, continuous deployment / delivery, configuration and containerization, infrastructure as a code, and monitoring
  • Experience and deep knowledge in one of the Digital platforms such as OpenText ECM which includes: OpenText Intelligent Capture, OpenText Core Share, OpenText Content Management (Extended ECM), OpenText Core Digital Asset Management (Core DAM), OpenText Experience Aviator (AI), OpenText Archive Center, OpenText Media Management, OpenText Capture & Intelligent Document Processing (IDP), OpenText Intelligent Viewing
  • Experience working with cross-functional teams, preferably Finance, Merchandising, Sales and Marketing
  • Experience and deep knowledge in Artificial Intelligence, AI model development and use of AI in Digital platforms

Company Overview

  • Sysco sells, markets, and distributes food products to restaurants, hotels, and other hospitality businesses. It was founded in 1969, and is headquartered in Houston, Texas, USA, with a workforce of 10001+ employees. Its website is

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