Sales Representative, Inbound

Job Description:

  • Handle inbound calls and warm leads
  • Consult with customers about their insurance needs
  • Match customers with appropriate coverages, products, and benefits
  • Convert sales leads into policyholders
  • Represent the Liberty Mutual brand
  • Connect customers with products suited to their individual needs
  • Complete paid training and insurance licensing in a remote work environment
  • Work assigned schedules covering four weekdays and one weekend day
  • Maintain required work-at-home conditions and connectivity

Requirements:

  • 2 years of sales/service-related work experience required
  • 2–3 years of sales experience preferred
  • Strong interpersonal and persuasion skills
  • Ability to communicate well with prospects and customers
  • Excellent analytical, decision-making, and organizational skills
  • Strong typing capabilities and PC proficiency
  • Property and Casualty Insurance license required; paid training and licensing provided if not currently licensed
  • Must reside in an eligible specified state
  • Must remain in the resident state for at least one year before relocating
  • Must be available to work 4 weekdays and 1 weekend day
  • Professional workspace/room with a dedicated desk
  • Wired high-speed internet with at least 100 Mbps download and 20 Mbps upload; satellite and mobile internet are not supported

Benefits:

  • Paid P&C licensing and training time
  • Comprehensive medical benefits from Day 1
  • Flexible work arrangements
  • Strong work-life balance
  • Flexible Time Off: 15 days annual accrual
  • Commission and generous earning potential
  • Opportunities for rewards and recognition
  • All computer equipment provided
  • Professional development opportunities
  • Employee Resource Groups
  • Benefits supporting life and well-being
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