program lead, Equipment Standards

About the position

Now Brewing – program lead - Facilities Standards! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a facilities standards lead, you will help shape the future of facilities management across Starbucks stores by driving standards, maintenance strategies, asset performance programs, and operational improvements for equipment, building systems, and facility services. This role partners across Facilities, Store Development, Operations, and suppliers to develop scalable solutions that improve reliability, partner experience, store performance, and long-term asset value.

Responsibilities

  • Develop and lead enterprise standards, lifecycle strategies, and maintenance programs across equipment, building systems, hard services, and soft services.
  • Analyze performance, reliability, utilization, and cost trends to identify opportunities that improve asset performance and reduce total cost of ownership.
  • Partner with cross functional teams to evaluate new technologies, services, and operating models that enhance the Starbucks store environment and partner experience.
  • Lead continuous improvement initiatives and strategic programs that drive operational efficiency, risk reduction, sustainability, and cost savings across the retail portfolio.
  • Serve as a trusted subject matter expert and advisor on facilities standards, service strategies, asset management, and maintenance optimization.
  • Communicate insights, recommendations, and program outcomes to leaders at all levels of the organization and influence decisions through data-driven storytelling.
  • Develop guidance, documentation, and implementation strategies that enable consistent execution across facilities teams, suppliers, and business partners.
  • Mentor and coach team members while helping build organizational capability in facilities programs, standards, and asset management.

Requirements

  • High school diploma/GED, US military service or equivalent experience required
  • Minimum of 5 years of experience in facilities management, asset management, operations, engineering, maintenance programs, or related fields
  • Minimum of 5 years of experience developing and implementing enterprise programs, standards, or operational strategies
  • Minimum of 5 years of experience in data analysis and business analytics with the ability to evaluate complex data and translate findings into actionable recommendations
  • Experience managing cross functional projects and influencing stakeholders across multiple organizations
  • Demonstrated ability to solve complex business and operational challenges with limited direction
  • Strong written and verbal communication skills, including the ability to present
  • Experience working with facilities systems, maintenance programs, supplier management, or asset lifecycle planning
  • Ability to balance strategic thinking with operational execution in a fast-paced environment
  • Demonstrated experience applying AI tools and agents to program management work, such as automating reporting, accelerating data analysis, drafting documentation, or streamlining cross functional coordination, with a track record of sharing those practices to scale team capability.

Nice-to-haves

  • Potential to travel up to 10%25

Benefits

  • medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
  • short-term and long-term disability
  • paid parental leave
  • family expansion reimbursement
  • paid vacation from date of hire
  • sick time (accrued at 1 hour for every 25 hours worked)
  • eight paid holidays
  • two personal days per year
  • 401(k) retirement plan with employer match
  • discounted company stock program (S.I.P.)
  • Starbucks equity program (Bean Stock)
  • incentivized emergency savings
  • financial well-being tools
  • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
  • student loan management resources
  • access to other educational opportunities
  • backup care
  • DACA reimbursement
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