Part-Time Remote Customer Service

Benefits:

  • Flexible schedule

We’re looking for a reliable, organized, and friendly part-time remote assistant to join our team for approximately 10 hours per week.

This is a flexible role that will involve a variety of day-to-day tasks, including:

  • Responding to customer emails and questions
  • Providing friendly and professional customer service
  • Editing and updating customer orders
  • Following up with customers as needed
  • Assisting with marketing emails and promotions
  • Helping with social media and online content
  • Supporting our branding and maintaining a consistent brand voice
  • General administrative and organizational tasks

Ideal Candidate

We’re looking for someone who is:

  • An excellent written communicator
  • Organized, dependable, and detail-oriented
  • Comfortable working independently and remotely
  • Friendly and customer-service focused
  • Familiar with email and online business tools
  • Experienced with or interested in social media, branding, and marketing
  • Able to manage multiple small tasks and prioritize as needed

Previous customer service, administrative, marketing, branding, or social media experience is a plus.

This is a part-time position of approximately 10 hours per week, with a flexible schedule and the opportunity to grow with our business.

If you’re a self-motivated person who enjoys helping customers while also having a creative side, we’d love to hear from you

MRAJIA is a Berwick, PA-based company committed to delivering quality service and building a team that values efficiency, collaboration, and integrity. Our clients trust us to get the job done right, and our employees enjoy a supportive, flexible work culture that respects work-life balance. Join a team that values your contributions and invests in your successA

Flexible work from home options available.

Back to blog

Other Jobs To Apply

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...