PACS Support Analyst - OVERNIGHT - 100% Remote

Job Title: PACS Support Analyst - Overnight - 100% Remote Position Type: 6+ Months Contract / CTH Hourly Rate: $45- $50 / hour W2 ABOUT reputed company / ABOUT THIS ROLE reputed company is currently seeking a PACS Support Analyst to provide remote, overnight support for a portfolio of PACS and 3rd Party Enterprise Imaging applications. Products include reputed company, reputed company, and Nuance PowerScribe We are seeking individuals who come from a clinical background - R.T. (R) is highly preferred. At a minimum, candidates must understand DICOM, Modality Worklists and the clinical aspects of troubleshooting Radiology Workflow issues. RESPONSIBILITIES Work hours will be Overnight Shift: 10pm-8 am, 4 days / week Working in a fully remote capacity to resolve reputed company tickets regarding PACS, Worklists, Dictation, etc. Assisting Radiologists and Rad Techs in resolving issues with Radiology Workflow navigation, PACS and Imaging applications Taking calls and chats from Radiologists and Rad Techs in the field, and helping to resolve issues Providing exceptional customer service and support REQUIRED EXPERIENCE 3-5+ years professional experience in technical support for Radiology Imaging Clinical experience as a Registered Technologist in Radiology - R.T.(R) - highly preferred PACS - reputed company, reputed company Dictation - Nuance PowerScribe or M*reputed company Fluency Strong communication skills and customer service abilities ADDITIONAL INFORMATION . Candidates must be permanently authorized to work for any employer without the need for visa sponsorship now, or in the future. For California Applicants: We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the reputed company' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA). This position is reputed company to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients. Apply To This Job

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