Mid Market Account Manager, Spectrum Business

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ready to advance client relationships while driving business growth? As a Mid Market Account Manager at Spectrum, you will focus on upselling, renewing and retaining voice, data and video services for existing customers in the Mid-market and Enterprise segments. Your consultative approach and dedication to client partnerships will help boost revenue and reinforce Spectrum’s reputation for trusted solutions. 


How You Will Make an Impact 

  • Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments 
  • Win back former customers by presenting compelling solutions and incentives 
  • Achieve monthly revenue quotas through strategic account management and targeted sales activities 
  • Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events 
  • Develop customer-centric proposals that articulate Spectrum’s value proposition 
  • Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management 
  • Maintain comprehensive sales databases to track activity and customer information 
  • Work closely with Sales Support and Marketing teams to drive successful account outcomes 
  • Participate in sales meetings and training sessions to deepen your knowledge and expertise 

 

Working Conditions 

  • Office-based role with occasional travel to customer locations 

What You Will Bring to Spectrum 

 

Required Qualifications 

 

Education 

  • High school diploma or general education degree required (GED) 

Experience 

  • Working knowledge of computers, computer networking, Internet solutions and fiber-connected networks 

 
Preferred Qualifications 

 

Education 

  • Bachelor’s degree in a business-related field   

Experience 

  • Account management or sales experience in the telecommunications B2B industry 

Skills 

  • Practical experience using CRM systems such as SalesForce 
  • Proficiency with Microsoft Excel, Word, PowerPoint and Outlook 

#LI-JH2
SCM240 2026-83257 SCM240 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you’ll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ready to advance client relationships while driving business growth? As a Mid Market Account Manager at Spectrum, you will focus on upselling, renewing and retaining voice, data and video services for existing customers in the Mid-market and Enterprise segments. Your consultative approach and dedication to client partnerships will help boost revenue and reinforce Spectrum’s reputation for trusted solutions. 


How You Will Make an Impact 

  • Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments 
  • Win back former customers by presenting compelling solutions and incentives 
  • Achieve monthly revenue quotas through strategic account management and targeted sales activities 
  • Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events 
  • Develop customer-centric proposals that articulate Spectrum’s value proposition 
  • Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management 
  • Maintain comprehensive sales databases to track activity and customer information 
  • Work closely with Sales Support and Marketing teams to drive successful account outcomes 
  • Participate in sales meetings and training sessions to deepen your knowledge and expertise 

 

Working Conditions 

  • Office-based role with occasional travel to customer locations 

What You Will Bring to Spectrum 

 

Required Qualifications 

 

Education 

  • High school diploma or general education degree required (GED) 

Experience 

  • Working knowledge of computers, computer networking, Internet solutions and fiber-connected networks 

 
Preferred Qualifications 

 

Education 

  • Bachelor’s degree in a business-related field   

Experience 

  • Account management or sales experience in the telecommunications B2B industry 

Skills 

  • Practical experience using CRM systems such as SalesForce 
  • Proficiency with Microsoft Excel, Word, PowerPoint and Outlook 

#LI-JH2
SCM240 2026-83257 SCM240 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you’ll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
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