Client Support Manager -Title & Escrow \$60K TO \$80K

About the position

First Source Title is looking for a Client Support Manager to lead the client service and closing support team behind our files. This role is for someone who knows Florida title work and is ready to move from clearing files to leading the people who clear them. The position offers an immediate start, with interviews happening next week and hiring as soon as the right person is found.

Responsibilities

  • Hire, train, and lead on-site and remote support reps and closing assistants.
  • Serve as the escalation point for files at risk, including order entry, curative issues, processing delays, and urgent buyer and seller questions.
  • Maintain confidence with top-producing brokerages and lending partners.
  • Ensure all work meets standards and underwriter protocols.

Requirements

  • Three to five years in closing, title processing, or mortgage client service.
  • Hands-on experience with title software such as ResWare.
  • Ability to provide calm, clear problem-solving when a closing week gets loud.

Nice-to-haves

  • Prior experience supervising a team.

Benefits

  • 401(k) with a 5% match
  • Medical/dental/vision coverage
  • PTO plus company holidays
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